Sales Policy


Effective Date: February 18, 2025

At Bunnycarenie, we are committed to providing our customers with high-quality handcrafted furniture and exceptional service. Below is our Sales Policy, which outlines the terms and conditions for purchasing from us.

1. Product Availability
All products offered by Bunnycarenie are subject to availability. We strive to keep our inventory up to date on our website, but in the event an item is out of stock or unavailable, we will inform you promptly and offer alternative solutions, such as a similar product, backordering, or a full refund.

2. Pricing
All prices listed on our website are in US dollars and include applicable taxes. Prices are subject to change without notice. If there are any pricing errors, we will contact you before processing the order to confirm the correct price. Discounts, promotions, and offers cannot be combined unless explicitly stated.

3. Payment Methods
We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. Payment is required at the time of order placement. Your payment will be processed securely via third-party payment providers.

4. Order Confirmation
After placing an order, you will receive an email confirmation with the details of your purchase. Please review the confirmation for accuracy. If there are any errors in your order, please contact us within 24 hours to resolve the issue. Orders cannot be modified or canceled after 24 hours, especially for custom or personalized items.

5. Shipping and Delivery
We offer standard shipping options within the United States. Delivery times vary depending on the product and your location. Once your order is shipped, you will receive tracking information. Please note that we are not responsible for delays caused by the shipping carrier or external factors.

6. International Orders
At this time, we only accept domestic orders within the United States. For international orders, please contact us directly at info@bunnycarenie.com to discuss potential shipping options and additional fees.

7. Sales Tax
Sales tax is applied to all orders shipped within Minnesota. If your order is being shipped to a different state, applicable sales tax may be automatically calculated based on local tax laws.

8. Order Changes and Cancellations
If you need to change or cancel an order, please contact us within 24 hours of placing the order. After this time, changes or cancellations may not be possible, especially for custom-made furniture. For any modifications or cancellations, please reach out to us as soon as possible to ensure timely processing.

9. Custom Orders
For custom or personalized items, the design and dimensions must be confirmed before production begins. Once the design is finalized and production starts, custom orders are non-refundable unless the product is damaged or defective upon delivery.

10. Customer Support
If you have any questions or need assistance with your order, please don’t hesitate to contact our customer service team at info@bunnycarenie.com or call us at (507) 754-5046. We are here to ensure your shopping experience is as smooth and enjoyable as possible.

For further information, please visit our website or contact our customer support team.

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